Services | Claims Handling
Our in-house Claims Division comprises a specially trained, dedicated team of professionals.

In the event you need to lodge a claim, we will work closely with you and your underwriter to guide you through the correct claims procedures.

Our specialist claims staff will assist you with:
  • Claims Preparation and Negotiation
  • Coordination of Claim Support Professionals
Making a claim and getting it settled successfully and promptly can be a very complex and litiguous matter.

We will spare you the confusion and ensure efficient settlements are received whilst ensuring the mutual trust between you and your underwriter remains intact.

Please advise our office urgently of any circumstances where:
  • you or your firm have suffered loss (including theft) or damage to assets, or
  • you or your firm could be responsible for loss or damage to property or personal injury (including death) of another party, or
  • you or another employee has suffered personal injury
  • you or your firm is alleged to have committed professional negligence
by contacting our claims personnel below:
Sheena Tocher - Direct 08 6210 8819 or
Mery Selak - Direct 08 6210 8820

Or contact us via:
Main line on 08 6210 8888
Fax on 08 6210 8899
Toll free number is 1800 625 988

You can also complete our Claims Advice Form [PDF] and return it to us.

After Hours Emergency Contact Numbers

Claims Procedures Manual
 
 
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